Complete Tenders assisted me in the process of re-tendering for our NHS orthodontic contract as part of a large procurement project. From the outset Matthew was an excellent listener and provided a high level of support in the whole process. I found him easy to communicate with and responsive, with quick turnaround when I posed questions via email or telephone.Â
NHS Supply Tender Consultancy
Helping businesses secure NHS contracts through structured, compliant tender support.
Structured tender support that drives long-term contract growth.
Winning NHS Supply Contracts
The NHS procures an extensive range of products and services, from medical equipment and consumables through to facilities management, recruitment, technology, transport, estates services and specialist healthcare provision. Your tender success depends on understanding NHS priorities and presenting clear evidence that your business can meet them.
For many SMEs, NHS contracts provide recurring revenue, long-term stability and opportunities to build lasting relationships with one of the UK’s largest public sector organisations.
How We Support Your Tendering
We support businesses supplying the NHS with a more structured and commercially focused approach to tendering, helping you improve how NHS tender opportunities are assessed, bids are developed and NHS contracts are won over time.
Our Complete Partnership approach helps businesses build stronger tender submissions through better preparation, clearer evidence and a deeper understanding of NHS procurement. The result is a more consistent approach to bidding that gives buyers confidence in your ability to deliver.
- Deliver confidence through evidence
- A structured approach to winning NHS contracts
A More Structured Tendering Process
Winning NHS contracts is about more than providing a quality product or service. Buyers want confidence that your organisation can consistently deliver high standards, manage risk effectively and support the NHS’s commitment to improving patient outcomes. Our approach helps businesses present that evidence clearly through structured, compliant tender responses that demonstrate capability, governance and a commitment to continuous improvement.
NHS Supply Contracts
Top Tips for NHS Tenders
NHS buyers are looking for suppliers who can demonstrate quality, governance and reliability alongside value for money. Strong NHS tender submissions clearly evidence your ability to support patient care while delivering consistently high standards.
Understand NHS Priorities
Read the tender documentation carefully to understand the specification, evaluation criteria and wider objectives of the procurement. NHS buyers place significant emphasis on patient outcomes, quality, equality of access and delivering value for money, so ensure your response aligns with these priorities throughout.
Demonstrate Strong Governance
NHS organisations expect suppliers to have robust governance arrangements in place. Ensure your policies, quality management systems, staff training, regulatory compliance and relevant accreditations are up to date and clearly evidenced throughout your submission.
Show How You Monitor Performance
Explain how you measure quality, monitor performance and drive continuous improvement. Demonstrate how management information, KPIs and reporting processes provide assurance that your products or services will consistently meet NHS standards.
Support Every Statement with Evidence
Use relevant case studies, customer testimonials, measurable outcomes and performance data to demonstrate your experience. Wherever possible, show how your organisation has improved efficiency, reduced risk, delivered value for money or supported positive outcomes for previous customers.
Experience Across NHS Tenders
We have supported businesses across a wide range of sectors to strengthen NHS tender submissions and secure NHS contracts. Our experience includes cleaning services, dental services, orthodontics, recruitment, workforce managed services, frontline ambulance services, technology solutions, patient transport, specialist flooring, decontamination services and the supply of medical equipment and consumables.
Dr Beth Richardson, Basingstoke Orthodontics
Louise Niemantinga
Office Manager
Matthew at Complete Tenders has worked with us on many successful projects over the last 2 years and managed tenders that helped us to win some very large contracts, including a recent single supplier award to provide permanent recruitment across 7 NHS Wales Health Boards. On every occasion, he has understood our needs and our challenges and has delivered over and above our expectations..
Charlotte Fisher, HCL Permanent Ltd
Steve Smith
Tender Consultant
I asked Complete Tenders to advise and help me prepare tenders for the NHSE Orthodontic Services contracts and we were successful in both bids. Matthew and his team were a great help and support with their deep knowledge of healthcare services and how to win NHS contracts as well as their calm influences during a challenging process and very stressful time. I highly recommend Mathew and his team.
Dr Amal Maizar, E&G Ortho Ltd
Karen Shuttleworth
Tender Consultant
I would like to say a big thanks to you and your team for enabling us to successfully tender for this opportunity. As you know we have attempted public sector tendering in the past without success despite supplying a number of councils and public sector organisations. Your help, support and guidance has enabled us to compete toe-to-toe with the ‘big boys’ and has ultimately resulted in us joining a framework that will hopefully lead to a large amount of work for us. I look forward to working with you on future tenders and would recommend Complete Tenders to anyone seeking success with the tender process.
Ian Abrahams, JNB Publishing Ltd
Leanne Elia
Business Development and Strategic Coordination Manager
We approached Complete Tenders to help us with a bid for a local public sector project, having previously failed to win similar work. It was interesting to witness how our bid was moulded to suit the brief requirements and utilise our specific experience and skillsets. Putting the tender submission together was a collaborative process and Matthew and his team guided us through the whole process. Our final submission was well polished and ultimately Complete Tenders helped us win our first public sector job. We are now using their tracker service to find the next appropriate tender for us to bid for.
Simon Knight, Milligan Knight Architects
Matthew Smith
Tender Search Manager
Our Company first used Complete Tenders in May 2018 where I was struggling to finish a tender due to the complexities of the finances. I called Complete tenders and Matthew dropped everything he was doing to assist and pulled the figures together in a short space of time which I then submitted on time. As a result of Matthew’s intervention, we were awarded the contract in June 2018. Since then, I have asked Matthew and his team to write tenders for several other large prestigious organisations and both have progressed us to the final stages of the tender process, awaiting to hear if we have won!Â
Andy Pearman, United Cleaning Solutions
Matthew Smith
Tender Search Manager
I have been using Complete Tenders services that support and develop organisations like mine since August 2017. Complete Tenders look out for any upcoming tenders that I can bid for. They have a good understanding of the services I provide and have tendered for 3 contracts that have all been successful. I have been dealing with Julian Quaife; he has excellent tender writing skills. The communication was fantastic even though we are based in Bradford.Â
Nazia Pervez, Pemberton Transitions Service Ltd
Julian Quaife
Tender Consultant
First time that we reached out for assistance with this bid – it was certainly a challenge for all involved. I worked alongside Tony and Ann for 6 weeks to ensure we had everything in place. So pleased with the successful outcome. We at Channel Electrical Systems Ltd have secured a 4 year framework working with local government, RSL’s and local authorities. Thank you Matthew and the team at Complete Tenders for your expertise and getting the bid over in time.
Alun Lewis, Director at Channel Electrical Systems Ltd.
Jennie Durham
Tender Search Manager
We approached Complete Tenders as we were looking to expand and respond to public sector opportunities and didn’t have the resource or expertise to do this in-house. After initial discovery calls we decided that Complete Tenders were the right partner to work with and were delighted when our first framework response was successful. Since then we have continued to work with the team at Complete Tenders and have been placed on additional frameworks; we are thrilled with our wins and are looking forward to many more.
Ian Hogg, Shopworks
Tony Murphy
Tender Consultant
Speak to a Tender Consultant
Find out how our Complete Partnership approach can support your business to strengthen its tendering capability and secure more NHS contracts.
Insights
FAQs
How do I become an NHS supplier?
Businesses can become NHS suppliers by responding to NHS tenders, joining framework agreements or applying to dynamic purchasing systems where appropriate. Before bidding, ensure your business has the necessary policies, governance, financial standing and evidence of previous delivery to meet NHS procurement requirements.
What do NHS buyers look for in tender submissions?
NHS buyers assess far more than price. They look for evidence of quality, governance, regulatory compliance, value for money, risk management and your ability to support positive patient outcomes through reliable service delivery.
Can SMEs win NHS contracts?
Yes. Many NHS contracts are awarded through frameworks, lots and regional procurements, making them accessible to SMEs that can demonstrate capability, compliance and relevant experience.
What accreditations or policies do I need before bidding for NHS tenders?
Requirements vary depending on the contract, but NHS buyers typically expect robust governance, quality management systems, Health and Safety policies, relevant regulatory registrations and evidence of staff competency. Some contracts also require sector-specific accreditations or registrations, such as Care Quality Commission (CQC) registration for regulated healthcare services.